Shipping policy
Shipping Policy
Thank you for shopping at Lublu Candles & Co. We aim to provide you with the best possible shipping experience. Please review our shipping policy below:
1. Processing Time:
- Orders are typically processed within 1-3 business days after payment confirmation.
- Custom or personalized orders may require additional processing time.
2. Shipping Methods:
- We offer economy and standard shipping options at checkout.
- Shipping rates are calculated based on the weight of the order and the destination.
3. Shipping Destinations:
- We currently ship within the United States.
- For international shipping inquiries, please contact us directly.
4. Shipping Times:
- Standard shipping usually takes 3-7 business days for delivery.
5. Tracking Information:
- Once your order has shipped, you will receive a tracking number via email to track your package's status.
6. Shipping Delays:
- While we strive to deliver orders on time, unforeseen circumstances like weather, holidays, or carrier delays may impact delivery times.
- We will notify you promptly of any delays and work to resolve the issue promptly.
7. Shipping Charges:
- Shipping charges are calculated based on the weight of your order and the shipping method chosen during checkout.
- Free shipping may be available for orders over $50.
8. Shipping Policies for Returns:
- Please refer to our returns policy for information on returns and exchanges related to shipping.
9. Contact Us:
- If you have any questions or concerns about our shipping policy, please contact us at marina@lublucandlesco.com.
Note:This shipping policy is subject to change. Please check our website for the most up-to-date information regarding shipping.